我們平時(shí)學(xué)一種語言最重要的就是要練習(xí)我們的口語，要把一種語言真正能運(yùn)用出來才是真正地了解這種語言了。也正是因?yàn)檫@樣，口語才會(huì)在一種語言里顯得尤為難學(xué)?，F(xiàn)在在這個(gè)世界上，英語是運(yùn)用得最為廣泛的語言了，那么英語口語也是很難的。對(duì)于出國(guó)的同學(xué)，他們需要面對(duì)的是雅思托福的口語，對(duì)于我們國(guó)內(nèi)的商界人士來說，商務(wù)英語又是最難的。前幾天就有同學(xué)在后臺(tái)問了小編關(guān)于商務(wù)英語的口語應(yīng)該怎么復(fù)習(xí)，接下來就讓小編和大家一起來看看吧。
一、商務(wù)英語常用口語
1. Greeting message 祝福
Hope you have a good trip back. 祝旅途愉快。
How are you? 你好嗎??
How is the project going on? 項(xiàng)目進(jìn)行順利嗎?
2. Initiate a meeting 發(fā)起會(huì)議
I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the time is okay for you and Ben. 我建議我們今晚九點(diǎn)半和Brown小聚一下,你和Ben有沒有空?
I would like to hold a meeting in the afternoon about our development planning for the project A. 今天下午我建議我們就A項(xiàng)目的發(fā)展計(jì)劃開會(huì)討論一下。
We'd like to have the meeting on Thu Oct 30. same time. 十月三十號(hào)(周三),老時(shí)間,開會(huì)。
I want to talk to you over the phone regarding issues about report development and the XXX project. 我想跟你電話討論下報(bào)告進(jìn)展和XXX項(xiàng)目的情況。
3. Seeking for more information/feedbacks/suggestions 咨詢信息/反饋/建議
Shall you have any problem accessing the folders, please let me knows. 如果存取文件有任何問題請(qǐng)和我聯(lián)系。
Thank you and look forward to having your opinion on the estimation and schedule. 謝謝你,希望能聽到更多你對(duì)評(píng)估和日程計(jì)劃的建議。?
Look forward to your feedbacks and suggestions soon. 期待您的反饋建議!
What is your opinion on the schedule and next steps we proposed? 你對(duì)計(jì)劃方面有什么想法?下一步我們應(yīng)該怎么做?
What do you think about this? 這個(gè)你怎么想?
Feel free to give your comments. 請(qǐng)隨意提出您的建議。?
Any question, please don't hesitate to let me know. 有任何問題,歡迎和我們聯(lián)系。?
Any question, please let me know. 有任何問題,歡迎和我們聯(lián)系。
Please contact me if you have any questions. 有任何問題,歡迎和我們聯(lián)系。
Please let me know if you have any question on this. 有任何問題,歡迎和我聯(lián)系。
Your comments and suggestions are welcome! 歡迎您的評(píng)論和建議!?
Please let me know what you think? 歡迎您的評(píng)論和建議!
Do you have any idea about this? 對(duì)于這個(gè)您有什么建議嗎?
It would be nice if you could provide a bit more information on the user's behavior. 您若是能夠就用戶行為方面提供更多的信息就太感激了!
At your convenience, I would really appreciate you looking into this matter/issue. 如果可以,我希望你能負(fù)責(zé)這件事情。
4. Give feedback 意見反饋
Please see comments below. 請(qǐng)看下面的評(píng)論。?
My answers are in blue below. 我的回答已標(biāo)藍(lán)。
I add some comments to the document for your reference. 我就文檔添加了一些備注,僅供參考。
5. Attachment 附件
I enclose the evaluation report for your reference. 我附加了評(píng)估報(bào)告供您閱讀。
Attached please find today's meeting notes. 今天的會(huì)議記錄在附件里。
6. Point listing 列表
Today we would like to finish following tasks by the end of today:1…….2……. 今天我們要完成的任務(wù):1…….2…….
Some known issues in this release:1…….2……. 聲明中涉及的一些問題:1…….2…….?
Our team here reviewed the newest SCM policy and has following concerns:1…….2……. 我們閱讀了最新的供應(yīng)鏈管理政策,做出如下考慮:1…….2…….?
Here are some more questions/issues for your team:1…….2……. 以下是對(duì)你們團(tuán)隊(duì)的一些問題:1…….2…….?
The current status is as following: 1…… 2…… 目前數(shù)據(jù)如下: 1…… 2……?
Some items need your attention:1…….2……. 以下方面需提請(qǐng)注意:1…….2…….
7. Raise question 提出問題
I have some questions about the report XX-XXX 我對(duì)XX-XXX報(bào)告有一些疑問。
For the assignment ABC, I have the following questions:… 就ABC協(xié)議,我有以下幾個(gè)問題:……
8. Proposal 提議
For the next step of platform implementation, I am proposing… 關(guān)于平臺(tái)啟動(dòng)的下一步計(jì)劃,我有一個(gè)提議……
I suggest we can have a weekly project meeting over the phone call in the near future. 我建議我們就一周項(xiàng)目開一個(gè)電話會(huì)議。
9. Thanks note 感謝
Thank you so much for the cooperation感謝你的合作!?
Thanks for the information 謝謝您提供的信息!?
I really appreciate the effort you all made for this sudden and tight project. 對(duì)如此緊急的項(xiàng)目您做出的努力我表示十分感謝。
Thanks for your attention! 謝謝關(guān)心!?
Your kind assistance on this are very much appreciated. 我們對(duì)您的協(xié)助表示感謝。?
Really appreciate your help! 非常感謝您的幫助!
10. Apology 道歉
I sincerely apologize for this misunderstanding! 對(duì)造成的誤解我真誠(chéng)道歉!
I apologize for the late asking but we want to make sure the correctness of our implementation ASAP. 很抱歉現(xiàn)在才進(jìn)行詢問,但是我們需要盡快核實(shí)執(zhí)行信息。
二、商務(wù)英語實(shí)用短語
一輪會(huì)談 one round of talks?
決議 resolution?
諒解備忘錄 memorandum of understanding?
現(xiàn)在開會(huì) I declare the meeting open.?
請(qǐng)…發(fā)言 I invite the representative of …to take the floor.?
下面我給各位簡(jiǎn)要介紹一下北京的經(jīng)濟(jì)情況 Nnow I would like to give you a brief overview of Beijing’s economy.?
我的介紹完了，謝謝。 That’s all for my presentation.thank you.?
我先說這么多。 So much for my remarks for now.?
我要說的就是這些。 That’s all for what I want to say.?
您看是先談原則問題呢，還是先談具體問題？ I wonder if you would like to start with matters of principle or specific issues??
讓我先談一個(gè)問題。 If you agree,(With your permission)let me start with one issue?
在談那個(gè)問題之前我想對(duì)您剛才講的話談點(diǎn)看法。 Before we turn to that issue, I wish to make a few comments/remarks on your presentation.?
您對(duì)此事怎么看呢？ I wish to benefit from your views on this matter./ What is your view on this matter?/ How do you see this matter??
我提議休會(huì)十分鐘。 I propose a ten-minute break.?
我想接著剛才的問題講下去。 I will pick up where we left off just now.?
對(duì)不起，我插一句。 Sorry for the interruption but?
當(dāng)然可以。 By all means?
怎么都行。 Whatever you say.?
我沒有異議。 I have no objection?
我方對(duì)這個(gè)問題有異議。 We take exception to this question.?
我們高興地看到 We note with pleasure that?
這個(gè)日期貴方覺得合適嗎？ I wonder if this date wuld be suitable for you??
不知你們上午談的怎樣？ I wonder how the meeting went this morning??
我方很希望貴方能盡早給予肯定的答復(fù)。We would greatlyl appreciate it if you could give us your favourable and prompt commitment as soonas possible.?
請(qǐng)你們務(wù)必在8月1日前提出意向書。 You are kindly requested to submit the letter of intent on the date no later than 1st August.?
糾纏這個(gè)問題 entangle this issue?
提倡節(jié)約 advocate/uphold thriftiness?
為了國(guó)家的繁榮 for the sake of national property?
經(jīng)受了時(shí)間考驗(yàn)的友誼給我留下了很深的印象。 The time-tested friendship leave me a deep impression.?
密切注視 Keep close watch on?
促進(jìn)密切合作 spur/promote intensive cooperation?
久仰 I’ve heard so much about you.?
好久不見了 Long time no see.?
辛苦了 You’ve had a long day.You’ve had a long flight.?
尊敬的朋友們distinguished/Honorable/Respected friends?
閣下(多用于稱呼大使) Your Excellency?
我代表北京市政府歡迎各位朋友訪問北京. On behalf of the Beijing Municipal government, I wish to extend our warm welcome to the friends who have come to visit Beijing.?
對(duì)您的大力協(xié)助，我謹(jǐn)代表北京市政府表示衷心的感謝。 On behalf of the Beijing Municipal government, I wish to express our heartfelt thanks to you for your gracious assistance.?ance,I'm calling in regards to our meeting next Tuesday.
三、商務(wù)英語模擬對(duì)話
1. Faxes
Dialogue one
M: Can you have the briefs from the Anderson firm's lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. I'm afraid I can't wait any longer.
F: Getting those Anderson briefs has been harder than you can imagine. I have tried to contact their lawyer many times. But every time I call, his secretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.
M: That's highly possible. He knows if we miss our filing deadline, we don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing.
F: What if I can't speak to him directly?
M: Ask his secretary to fax them. Its the same thing. Have them faxed over with a copy also faxed to Martin’s office.
F: How do I find Martin’s fax number? Is he in your rollerdesk?
M: No, but you can also call their office and ask the secretary to give you their fax number. I’ll email you their office number later today.
F: Ok, I'll get on it first thing.
M: Be sure you do, I need those briefs ASAP
Dialogue two
M:Did you put this morning's faxes on my desk?I'm waiting for some urgent faxes from headquaters,I'm pretty sure they came in last night.
F:Evething that came in the office fax machine last night is all on your desk,but I noticed that some of faxes came through pretty blurred,maybe you take a look at them,if the copy is unreadble,I'll call then and ask them to refax.
M:Yeah,you're going to have to call them and get them to be refax. These copies are so dark. I can't make out any of the words.
F:What about that one?
M:This one?This one is so light and I can barely read it. How can that be?
F:You know, I think the fax machine is out of toner. I can change the toner cartridge. That should solve the problem.
M:Yes,but this one will have to be refaxed as well. And look, there's about 3 pages missing. It looks like the fax machine ate half of my important faxes,and ones that made it through are so blurred or too light. They are unreadable.
F:I guess the fax machine is out of paper too. Don't worry,I'll have someone look at it this afternoon,and in the meantime,I'll have your documents refaxed to our other fax machine.
2. Telephone Calls
Dialogue 1
A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?
B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.
A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?
B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.
A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.
B:No problem.
A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.
Would you like to leave a message for her?
B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.
A:I'm sorry,I didn't quite catch that,could you please repeat the number?
B:No problem,my office number is 635-8799,Tell her to ask for extension 31.
A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?
B:Yes,and I represent Milford Insurance.
A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.
B:Thank you very much.
Dialogue2
A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?
B:I'd like to speak to someone about reservations.
A:I can help you with that.what date would you like to make a reservation for?
B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.
A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?
B:When do you expect him back in?
A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?
B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235 .
A:Could you please spell your last name for me?
B:Sure.It's D-A-R-C-Y.
A:Okay.Mr Darcy,and your phone number is 660-843-3233 ?
B:That's 3235.
A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.
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